Refund Policy

Last Updated: June 30, 2026

Overview

Thank you for choosing Avelura.

We strive to provide a reliable AI-powered platform that helps businesses create professional marketing creatives. Please read this Refund Policy carefully before purchasing a subscription.

Subscription Payments

Avelura subscriptions are billed in advance according to the plan you choose.

By purchasing a subscription, you agree to the applicable pricing and billing terms.

Refund Eligibility

Due to the nature of our AI-powered digital service, subscription payments are generally non-refundable once the billing period has started.

However, we understand that exceptional situations may occur.

We may consider refunds in cases such as:

  • Duplicate or accidental payments.
  • Billing errors caused by Avelura.
  • Technical issues that prevent access to the service for an extended period and cannot be resolved within a reasonable time.

Refund requests are reviewed on a case-by-case basis.

Non-Refundable Situations

Refunds are generally not provided if:

  • You change your mind after purchasing.
  • You do not use your subscription.
  • You forget to cancel your subscription before renewal.
  • You are dissatisfied with AI-generated results after using the service, unless there is a verified technical issue caused by Avelura.

Subscription Cancellation

You may cancel your subscription at any time.

Once cancelled, your subscription will remain active until the end of your current billing period.

No further charges will be made after cancellation unless you subscribe again.

How to Request a Refund

If you believe you qualify for a refund, please contact us within 7 days of the payment.

Include:

  • Your account email.
  • Payment date.
  • Reason for the refund request.

We aim to review refund requests within 5–10 business days.

Changes to This Policy

Avelura may update this Refund Policy from time to time. Any changes will be published on this page with the updated revision date.

Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact us.

Email: sahelzlabs@gmail.com